CIO50 2019: #10 Jimmy Ng, DBS Bank

  • Name Jimmy Ng
  • Title Group Chief Information Officer
  • Company DBS Bank
  • Commenced role June 2019
  • Reporting Line CEO
  • Member of the Executive Team No
  • Technology Function 15,000
  • Inspired by Netflix’s Chaos Monkey Testing - a resiliency tool designed to help applications tolerate random instance failures - DBS Bank embarked on a program for ‘reliability engineering’ 20 months ago.

    Internally, the business developed its own chaos testing tool in the form of Wreckoon, which enables developers and testers to inject failures into the application ecosystem to uncover weaknesses in architecture design and codes.

    Spearheaded by Jimmy Ng as Group Chief Information Officer, the move has allowed developers to identify application behaviour under turbulent scenarios early during the development and testing cycle, alongside planning for the right fixes ahead of time.

    Through Wreckoon, the business coined the slogan - “Wreck your Apps and Fix the Gaps” - leveraging a tool which provides capabilities that are not commonly available through commercial channels.

    Wreckoon can cater to legacy batch systems and internal virtual private cloud coupled with various platform-as-a-service offerings such as OpenShift, Pivotal Cloud Foundry and vSphere Integrated Containers through VMware.

    According to Ng, the value of Wreckoon centres around the delivery of a “healthy end-user experience”, alongside the identification of dependencies on application critical paths, improving mean time to detect and also reducing mean time to repair.

    Built in-house, the adoption of Wreckoon started through a process of familiarising staff with the concept of Chaos Engineering, outlining the value such an approach would bring to the organisation.

    As explained by Ng, DBS initially piloted Wreckoon on a few critical applications, followed by a series of talks at various internal forums to educate the teams on the tools and concept. This was further enforced with learning videos and workshops for employees to experiment with Wreckoon.

    Such methods proved successful with 68 apps tested using Wreckoon and over 3,600 attack scenarios executed since launch five months ago.

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